At the end of 2012, TSIA brought on a new Senior Director of Research to lead our efforts in the area of Managed Services.
Since joining our team, George Humphrey has been working with TSIA members to establish a new operational benchmark for Managed Service organizations. Since Managed Services has become quite the hot topic within tech services, George has also been popular with the tech press.
To learn more about our new Managed Services benchmark, contact George directly: email@example.com
To read George’s latest comments in the tech press, visit Diane Royer’s article titled