In a few weeks, I will be in Barcelona, hosting the Technology Services Europe conference. One of the key themes we will be discussing is the changing landscape of the technology services marketplace.
On the first day of the conference, I will be moderating a panel on the recent trend of product companies like HP, Dell, and Xerox purchasing large pure service organizations like EDS, Perot, and ACS. What does this trend mean to the European market? Will the trend continue? On the panel, we will have senior executives from product companies that have been involved in this trend:
- Dan Miller, Vice President & General Manager of Global Technology Services Sales, HP Technology Services, Hewlett Packard
- Ricardo Berrio, Europe Customer Services Operations Director, Xerox
- Daniel Smith, EMEA Director of Business Development, Dell Perot Systems
How relevant is this trend of consolidation between product providers and pure service providers? Look at the news that emerged this week:
January 13, 2010 — 7:43am ET | By Sean Buckley
With the Pride Spa acquisition, Ericsson adds 1,000 systems integration employees to its Professional Service staff. Ericsson, which has dominated the telecom professional services market segment, will now have 40,000 professional services staff on hand.
Should be a great panel discussion!